Customer Service

In order to make your shopping experience with us as easy as possible, we have put together a comprehensive help section and FAQs. Here you should be able to quickly find the answers to your questions.

If you would like to contact us directly please call 03 9428 3495 or email us on enquiries@dmcsport.co.uk.

PRODUCT INFORMATION

Does the Store have sizing guides for apparel?

The product I want does not appear to be in stock

PLACING AN ORDER

I'm unsure if the order I placed has been received

How long will my order take to arrive?

What forms of payment does Miss-Hits accept?

What is a pre-order?

Backorder information

YOUR ORDER AND SHIPPING

Has my order been dispatched yet?

Can I change my order?

Can I track my order?

Will I receive a Tax Invoice?

I'm not sure if my order went through successfully

Can goods be sent overseas?

Can I supply a business address for my order?

I believe my order might be lost in transit

Events beyond our control

EXCHANGES AND REFUNDS

What is the Exchange and Refund policy?

Exchanging your item

CUSTOMER FEEDBACK AND QUERIES

I need to speak to someone about my order

How do I provide feedback?